If you have spent any time at all administering IBM Connections Cloud, you may have noticed a peculiar design point regarding user administration. Whilst IBM have provided a functional tool in the onboarding manager web interface, there is very little in the way of a logged audit trail. IBM also make available a means to utilize an integration server and perform some of the tasks inbulk or batchmode, but it is not easy. Combine that with the limited user types provided by IBM, and you have a couple potential challenges;
- delegation of who performs user management functions without opening up too much authority to too many users
- validating and demonstrating appropriateness of user management activities, particularly for audit and service level evidences