BCC Affirmatic - Request & Approval Workflow

Empower users with controlled self-service while maintaining governance. Streamline the creation and management of Teams, SharePoint sites, and more through a robust ticketing and approval system.​

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Scenario

In many organisations, IT administrators are often burdened with the mundane tasks of managing and creating all Microsoft 365 objects to ensure governance compliance. This not only leads to inefficiencies but also prevents IT professionals from focusing on more impactful work. In other organisations, employees have full freedom to create as many objects as they want, and without proper oversight or track record, can lead to a chaotic environment with duplicate, unmanaged, and inactive objects.

Imagine a company where end users are empowered to create and manage their objects, through a streamlined self-service model. This approach simplifies the process and ensures compliance with governance policies, and by automating routine tasks, IT teams are freed up to focus on high-impact projects.

Affirmatic’s controlled self-service model maximizes employee experience and convenience, tailoring workflows to align with company practices. Here’s how:

BCC Affirmatic Comprehensive Ticket System Screenshot

1. Comprehensive Ticket System

Detailed Requests

Each request is stored and sent as a ticket, containing all relevant information about the object, including:

  • Ticket number.
  • Date of request.
  • Reason for submission.
  • Metadata of the object.
  • Membership and ownership details.
  • The approvers of the request.

Approval Justification

Tickets also include justification for requests and approvals, providing all necessary information at a glance for easy review.

2. Approver Selection and Policies

Specific Approvers

Select specific approvers for different objects, request types, or departments. This ensures that the right people are involved in the decision-making process.

Minimum Approver Policy

Determine whether one approver is sufficient or if at least two are needed for approval – on a tenant level and template level.

BCC Affirmatic Approver Selection and Policies Screenshot
BCC Affirmatic IT Helpdesk and ServiceNow Integration Screenshot

3. IT Helpdesk and ServiceNow Integration

Helpdesk Suitability

Affirmatic is perfect for an IT helpdesk that manages such requests and approvals through internal permissions or an API.

ServiceNow Integration

Seamlessly integrate with existing ServiceNow workflows to keep governance procedures streamlined.

By implementing Affirmatic’s request and approval workflow, your organization can reduce IT workload, maintain governance compliance, and avoid the chaos of unmanaged objects. Empower employees with controlled self-service while ensuring every request is tracked and approved efficiently.

Customers

Ever wished you could cherry-pick documents for migration or exclude specific types or aged files with ease?

BCC MigrationEngine makes just that possible. Our industry-leading tool empowers you to take control of your data migration journey, offering a selection formula that lets you handpick and tailor your migration precisely to your needs. Explore a migration experience that puts you in the driver's seat – because when it comes to your data, precision matters.

Customers

Recommended by Microsoft

"Helping companies by supporting their collaboration migration strategy. Best in class supplier of migration tools based on Domino platform, for migrating to Microsoft Exchange, Microsoft 365, and Office 365."

 

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Teams App

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M365 Services & Objects / Features

  • Create and Manage Teams: Efficiently create and manage Microsoft Teams for streamlined collaboration with predefined configurations.
  • Directory Overview: Load a comprehensive directory of all teams and channels.
  • Automated Governance: Configure triggers for automated governance actions.
  • Create and Manage SharePoint: Facilitate the creation and management of group connected and standalone SharePoint sites.
  • Centralized Management: Centrally manage SharePoint sites and OneDrive storage.
  • Site and Storage Overview: Load an overview of all sites and storage usage.
  • Consistent Policies: Apply consistent governance policies.
  • Group Creation and Management: Facilitate the creation and management of Microsoft 365 Groups.
  • Group Directory: Load a directory of all groups and their statuses.
  • Automated Governance: Set up triggers for automated governance actions for following group types:
    • Security groups
    • Mail enabled security groups
    • Distribution groups
    • M365 groups
    • Teams
  • Mailbox Management: Create and manage shared mailboxes across tenants.
  • Mailbox Overview: Load an overview of mailbox activity and storage.
  • Governance Triggers: Configure triggers for automated governance actions.
  • Create Entra Users: Facilitate creation of Entra users with business owners and approval workflows
  • Identity and Access Management: Manage user identities including licenses and access.
  • User Directory: Load a directory of all users and their organisational departments.
  • Automated Governance: Configure triggers for automated governance actions.
  • Guest Access Management: Create and manage guest user access, permissions and domains.
  • Guest Directory: Load an overview of all guest users and their activities.
  • Custom Policies: Apply custom policies for external users.

Flexible hosting for seamless & cost-efficient operations

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SaaS
1) Azure West Europe
2) Azure UK South
3) Azure US East

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Private Cloud
1) Single private tenant
2) Central installation

Azure     StackIT     AWS

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BCC Affirmatic

A single interface for all Microsoft 365 objects to provide precise M365 governance with self-service workflows for enterprises of any size.

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