Written by Arshad Khalid
One of my first projects when I started at BCC was to streamline the whole database lifecycle at a multi-national investment bank based in the US. This global investment firm was using a lot of enterprise critical Notes applications. They had multiple business units, each having its own set of applications and of course since all of these applications were built in-house, they needed maintenance on a regular basis.
As we all know, in application terms, maintenance means adding or modifying things that inevitably result in design changes. Once the design changes are complete, they also need to be applied to the production environment, which is normally carried out by the administrator. And of course when an application’s design has been modified, it is highly likely that there might be some agents that might need turning on or off or schedules set etc. And given this is a blue chip financial organisation, it is bound to comply with legal regulations namely logging every single change made to the IT infrastructure.