Services

Administration

Our IBM Collaboration Solutions specialists can help you with all aspects of system configuration and optimization.

Our extensive services include customized workshops, remote support, day to day administration, holiday cover, etc. We cover all facets of IBM Domino (mail, applications and security) through to IBM Connections, Docs and Sametime.

Administration Services include:

• Day to day remote support/administration
• Onsite Support/administration
• Software updates/fix pack application

Consulting

Our specialists draw on their rich and vast knowledge base of IBM Collaboration Solutions to facilitate an effective and successful software implementation within your organisation.

With over 20 years of experience in the field, we guarantee a comprehensive and professional look at any questions and requirements you have.

Consulting Services include:

• Planning of deployment and installation of all BCC products
• Domino environment audit
• Notes and Domino recertification projects
• Architecture planning and implementation for high availability and clustering (Notes/Domino)
• IBM Connections/Docs implementation
• IBM Sametime implementation
• System health checks (Domino/Sametime/Connections)

Training

Our trainers have a wealth of experience in providing training in all spheres of IBM Collaboration Solutions software and our solutions.

As well as our pre-prepared courses, BCC can also provide training tailored to your requirements. For example, workshop style, class room based, train the trainer and remote courses are all available.

Training Services include:

A range of IBM Notes & Domino courses including:

• Working effectively with IBM Notes for end users
• The IBM Notes client for administrators
• IBM Domino Administration (Basic and Special Courses)
• Using and configuring of the new release functions (DAOS, ID Vault etc.)

• High availability in IBM Domino environments
• Keep IBM Domino secure

• Building an IBM Sametime environment
• Installation and basic configuration of all BCC solutions