Product FAQs
Below are in depth FAQ's on our top software solutions. If you're not seeing what you are looking for, schedule a meeting with us.
- BCC Affirmatic
- BCC MigrationEngine for Mail
- BCC ActiveArchive
BCC Affirmatic
From creation to end of life, Affirmatic for Microsoft Teams gives you a holistic approach to managing your Microsoft Teams lifecycle.What is BCC Affirmatic?
Affirmatic is a powerful collaboration software solution to enhance the management and governance of Microsoft 365 and Teams environments. It offers a comprehensive set of features and functionalities tailored to optimize your collaboration experience within these platforms. Via a "Self Service Portal" you can easily delegate Teams management tasks to helpdesk or users themselves and provide them with governance capabilities.
Why do I need BCC Affirmatic when I already have Microsoft 365 and Teams?
While Microsoft 365 and Teams are robust collaboration tools, they primarily focus on providing a broad range of features to enhance productivity and communication. Affirmatic serves as a complementary tool that addresses specific needs related to management and governance within these platforms. Here's why you might need it:
- Simplified Governance: Affirmatic streamlines the governance process, making it easier to manage permissions, access controls, and data security settings across your Microsoft 365 and Teams environment.
- Granular Control: With Affirmatic, you gain more granular control over user roles, data access, and usage policies, ensuring that the right people have access to the right information, improving security and compliance.
- Automated Compliance: The tool automates compliance monitoring and reporting, ensuring that your organization adheres to industry regulations and internal policies effortlessly.
- Enhanced Analytics: Affirmatic provides in-depth analytics and reporting capabilities that offer valuable insights into user behavior, collaboration patterns, and resource utilization, enabling data-driven decision-making.
- Efficient User Lifecycle Management: The software streamlines user onboarding, offboarding, and access management, reducing administrative overhead and increasing operational efficiency.
- Delegation of Administration: Affirmatic allows organizations to delegate administrative tasks easily, empowering teams and departments to manage their specific environments efficiently.
- Customized Workflows: Tailor workflows to meet your organization's unique needs, facilitating efficient business processes and collaboration.
Can BCC Affirmatic be integrated with our existing Microsoft 365 and Teams environment?
Yes. Affirmatic is designed with seamless integration in mind. It easily integrates into your existing Microsoft 365 and Teams environment, enhancing your collaboration experience without disrupting your current workflows.
How does BCC Affirmatic enhance security and compliance?
Affirmatic implements industry-leading security measures and automated compliance controls. It ensures that only authorized users have access to sensitive data and resources while providing comprehensive auditing and reporting features to monitor compliance with internal and external regulations. This reduces the risk of data breaches and helps your organization meet its legal and regulatory obligations.
How can BCC Affirmatic help preventing Teams sprawl?
Affirmatic can be the single port of call for Teams, Unified groups, or shared mailboxes management.
Affirmatic can report on Teams and Unified Groups with...
- insufficient number of owners,
- no activity or which are underused,
Affirmatic can ensure that Teams, Groups and Shared Mailboxes...
- have a minimum number of owners,
- have standard settings compliant with internal policies (such as naming conventions, expiry, or minimum number of owners),
- follow approval workflows,
- have a lifecycle (for example delete after x days... or archive when unused for ...)
Can BCC Affirmatic help us manage external guest access in Microsoft Teams?
Yes. Affirmatic provides tools to manage external guest access within Microsoft Teams. You can easily control guest permissions, monitor their activities, and ensure compliance with your organization's policies.
Can BCC Affirmatic help with collaboration analytics?
Yes. Affirmatic offers robust collaboration analytics capabilities. It provides valuable insights into user engagement and team productivity within Microsoft 365 and Teams. These analytics enable you to identify opportunities for improvement, optimize resource allocation, and foster a more efficient collaborative environment.
Is BCC Affirmatic suitable for organizations of all sizes?
Yes. Affirmatic is designed to cater to organizations of various sizes and industries. Whether you are a small business or a large enterprise, Affirmatic can scale to meet your collaboration management and governance needs effectively.
How does BCC Affirmatic work?
Affirmatic can be provided as a SaaS application (hosted and managed by BCC) or it can be deployed as an Azure application into an Azure subscription. The individual components (micro services) can be scaled as required based on the size of the Microsoft 365 environment.
Where do I install the program?
We can provide an evaluation version as a Windows virtual machine image. A production version can be run within an Azure private cloud, or we can operate it for you as a SaaS application (hosted within the BCC Affirmatic Azure tenant).
Do I need a Windows server to run BCC Affirmatic?
Our initial release is only available on Windows, but we are actively working on a Linux implementation.
Is BCC Affirmatic available for HCL Domino?
Affirmatic is also available as a native HCL Domino Application allowing for the management and governance of HCL Domino objects as well as Active Directory objects.
Is BCC Affirmatic a cloud-based solution, and what are the system requirements for implementation?
Yes. Affirmatic is a cloud-based solution (Azure), and it requires minimal on-premises infrastructure. To implement Affirmatic, you will need compatible web browsers and internet connectivity. Our technical team will guide you through the setup process and any specific requirements based on your organization's needs.
Does BCC Affirmatic support single sign-on (SSO) and multi-factor authentication (MFA)?
Yes. Affirmatic supports both single sign-on (SSO) and multi-factor authentication (MFA). These security features add an extra layer of protection to your collaboration environment, ensuring secure access for authorized users.
How does BCC Affirmatic handle data encryption and data residency?
Affirmatic employs industry-standard data encryption protocols to safeguard sensitive information. Additionally, it allows you to choose data residency options that align with your organization's regulatory requirements and preferences.
Does BCC Affirmatic offer APIs for integration with other third-party applications and systems?
Yes. Affirmatic provides APIs that allow seamless integration with other third-party applications and systems. This enables you to extend the capabilities of the platform and integrate it into your existing IT ecosystem.
What kind of reporting and auditing capabilities does BCC Affirmatic offer?
Affirmatic provides comprehensive reporting and auditing capabilities. It allows you to generate customized reports on user activity, permissions, compliance status, and collaboration metrics. These reports aid in monitoring and assessing the overall health of your Microsoft 365 and Teams environment.
Can BCC Affirmatic assist in managing Microsoft 365 and Teams across multiple tenants or environments?
Yes. Affirmatic supports multi-tenant environments. It enables efficient management of Microsoft 365 and Teams across different tenants, making it suitable for organizations with complex collaboration infrastructures.
Does BCC provide technical support and training for administrators and users?
Yes. BCC offers technical support to assist administrators during implementation and ongoing usage. We also provide training resources and documentation to help both administrators and users maximize the benefits of the platform.
How can I get started with BCC Affirmatic?
To get started with BCC Affirmatic or to learn more about our product offerings and pricing plans, please contact our sales team here.
Is there a way to see if BCC Affirmatic is the right product for my management and governance needs?
Yes, we are happy to schedule an evaluation with you to review your environment, tools, and process and provide you a report at no charge. Please contact us here for more details.
Do I have to pay to get support?
After acquisition of the product licenses, the customer receives maintenance services usually for the first 12 months free of charge. Find our general maintenance and service conditions here.
How are BCC tools licensed?
Usually, BCC products are licensed by number of users. For more details, please contact our sales team here.
Can I purchase additional licenses after my initial purchase?
Yes. Please contact us here for more details.
I am getting an error...
Please note/record the error code, take a screenshot, and contact our technical support team here.
How does BCC Affirmatic handle updates and new features from Microsoft 365 and Teams?
Affirmatic is designed to stay up to date with the latest features and updates from Microsoft 365 and Teams. Our development team actively monitors changes in these platforms and ensures compatibility and seamless integration with new enhancements.
How to upgrade to the latest version?
Latest versions of BCC Affirmatic are made available to Licensed and Supported customers via a download site. Customers in Support can install the latest version themselves.
What if I am not satisfied with my purchase?
In this unlikely case, contact us here and together we will find a solution for you.
BCC MigrationEngine for Mail
Fast and secure e-mail migration from HCL Domino to Microsoft Exchange, and vice versa, that is fully GDPR-compliant and requires no human access to the mail on either source or destination.Why do I need this product?
BCC MigrationEngine for Mail is needed if you are transitioning your Mail and/or calendar system to or from HCL Domino and to or from Microsoft Exchange or Microsoft 365.
Is there a way to see if BCC MigrationEngine for Mail is the right product for my migration project?
Yes. We are happy to schedule a pre-migration evaluation with you to review your environment, tools, and process and provide you a report at no charge for your upcoming migration project here.
How does Exchange Migration work?
BCC MigrationEngine for Mail can migrate to or from Exchange (including Exchange Online as part of Microsoft 365). It runs on the HCL Domino server and reads the source mailbox and immediately writes that same data to the target mailbox. During this process, it does not store any data in transition. Also, there is no middleware or migration farms of clients to conduct the migration.
Can you use this tool to migrate from Office 365/Microsoft 365?
Yes. It can be used to migrate from Office 365/Microsoft 365.
Are migrations from/to Google Workspace, Zimbra and other non-Exchange platforms supported?
No. At this time, the only supported platforms are: HCL Domino Microsoft Exchange (including Microsoft 365).
Are migrations from to hosted Exchange environments supported?
Yes. If the EWS Exchange protocol is available, any implementation of Exchange can be supported.
Will these tools migrate encrypted emails?
Yes. BCC MigrationEngine for Mail migrates encrypted mails.
Are archive mailboxes (In-Place Archives) supported?
Yes. Archive mailboxes are supported.
Can you migrate items between servers with different language versions?
Yes. Although there is no translation during the migration, each server can be operating under different languages. Mail Migration Engine simply reads the data from the Source mailbox and writes it to the Target mailbox.
Do I have to pay to get support?
After acquisition of the product licenses, the customer receives maintenance services usually for the first 12 months free of charge. Find our general maintenance and service conditions here.
How are BCC tools licensed?
Usually, BCC products are licensed by number of users. For more details, please contact our sales team here.
Can I purchase additional licenses after my initial purchase?
Yes. Please contact us here for more details.
What type of data can be migrated?
BCC MigrationEngine for Mail migrates:
- e-Mails Calendar entries (including repeating appointments).
- Tasks.
- Contacts.
- Encrypted Email can also be decrypted and either re-encrypted in S/Mime or marked as "Confidential" in Exchange.
Where do I install the program?
BCC MigrationEngine for Mail is installed on a Domino Server. Depending on the number of mailboxes to be migrated, it could be installed on the Domino Mail Server, but is often a dedicated a separate Migration Server.
How long does the migration process take? Are there any size or speed limits?
The duration of a migration project depends on several parameters. Generally, fewer user mailboxes indicate a quicker migration, but there are no upper size limits. To receive a detailed performance, cost, and time schedule, please contact us here.
How is a direct migration from Exchange 2010 to 2019 possible?
Both the Source and Target mailboxes can be in the Exchange platform. This allows for Exchange to Exchange or Exchange to Microsoft to be supported.
How do I prepare my environment for the migration?
We recommend speaking to a BCC Consultant to check that both your target and source are ready to receive the migration data. If you are using Microsoft 365, we will share with you some configuration changes that are necessary to release Microsoft throttling that is in place to control their systems, but limits migration.
Does the program support multi-factor authentication when migrating from Office 365/Microsoft 365?
Yes. Your users can use MFA. However, we authenticate Microsoft 365 using OAuth program level authentication, where multifactor authentication is not enabled.
Can I auto-match source and target mailboxes?
We provide a CSV file that we ask you to populate with the Source and Target mailbox names. This is a manual process.
How does the program create mailboxes on the target server?
If mailbox creation is required on the target server, we can either offer this as a professional services engagement, or you can use our partner product BCC Affirmatic.
Can I migrate public folders? How does this work?
Yes. You can migrate a Public Folder from Exchange. It will migrate to a MailIn database on HCL Domino.
Can I migrate public folders in the same Active Directory Forest?
Currently, public folders are only supported in the Exchange to Domino migration. Any number of public folders can be migrated. Which Active Directory Forest these are in has no interest to the migration. They simply need to be accessible to the Exchange environment by EWS.
Does the program migrate free/busy statuses?
BCC MigrationEngine for Mail synchronizes Mail and Calendar. If as part of the migration you need to look up Free/Busy from Domino or from Exchange, you need our product BCC Coexistence Gateway - Free Busy.
Does the program offer a two-way sync between source and target servers?
Yes. BCC MigrationEngine for Mail enables you to synchronize and keep synchronizing mail and calendar data using a delta sync.
Does the program delete anything from the source server?
No. By default, during the migration nothing is deleted. However, there are configuration options that allow you to control this if deletion is required.
Can source mailboxes still be used after they have been migrated?
Yes. Source mailboxes can be used after an initial migration has been conducted. A future delta sync before cutover will catch up with any new email/changes that have occurred since the first migration took place.
Help! Target server mailboxes addresses are not resolving and are not listed!
As part of the Domino to Exchange migration, we resolve Domino email addresses to SMTP addresses using the Domino server name & address book. Various configuration options are available to resolve from different name & address books as required.
Is it possible to migrate mailboxes within the same domain using your program?
Yes. You can migrate from xyz.com on Domino to xyz.com on Exchange.
Can I migrate from GoDaddy?
Yes. Since GoDaddy is just a reseller of Office 365, we can migrate to/from GoDaddy Office 365.
I am getting an error...
Please record the error code and take a screenshot. Contact our technical support team here.
How to upgrade to the latest version?
Latest versions of BCC MigrationEngine for Mail are made available to licenced and supported customers via a download site. Customers in support can install the latest version themselves.
What if I am not satisfied with my purchase?
In this unlikely case, contact us here and together we will find a solution for you.
BCC ActiveArchive
With it’s easy to use browser interface, BCC ActiveArchive for HCL Domino archives any HCL Notes applications and converts them into a browser-compatible format.What is BCC ActiveArchive?
ActiveArchive for Domino archives any Notes applications and converts them into a browser-compatible format. Fast, easy, and secure.
Why do I need this product?
BCC ActiveArchive is designed to streamline and optimize your organization's E-Mail and file archiving process. It allows you to efficiently manage and access large volumes of data, enabling better collaboration and compliance across your teams.
How does it work?
BCC ActiveArchive employs advanced archiving algorithms and indexing techniques to automatically categorize, and store emails and files based on relevance and importance. It seamlessly integrates with your existing E-Mail and file management systems, making the archiving process smooth and hassle-free.
What are the key benefits of using BCC ActiveArchive?
- Improved Data Management: ActiveArchive helps reduce clutter in your primary storage systems, improving overall data organization and retrieval.
- Regulatory Compliance: Our software ensures your organization stays compliant with industry regulations by securely retaining and managing crucial data.
- Cost Savings: ActiveArchive optimizes storage usage, resulting in reduced infrastructure costs and minimized administrative efforts.
What makes BCC ActiveArchive so unique?
- Easy Archiving
- High Security
- Data Protection, Data Economy, and Effective Housekeeping
- Strong Encryption
What type of data can be archived?
ActiveArchive converts any Notes Mail databases and Domino applications into browser-compatible format with standardized views.
What are the archive options?
You can archive to:
- PDF/A files with optional password protection to mirror former Notes encryption.
- HTML/XML website.
- SharePoint site.
- SQL databases.
- OneDrive for personal applications.
Does BCC ActiveArchive offer an analysis of existing HCL Notes applications?
Before archiving, we can create a detailed analysis of all existing Domino data and applications with our tool BCC Domino Analyzer.
How long does the archiving process take? Are there any size or speed limits?
This cannot be answered without further information. The duration of the archiving process depends on the amount of data to be processed and the number of documents in the database. Other than the CPU performance of the Domino Server, there are no potential speed restraints. Please contact us here for a detailed analysis of your existing Domino data and applications.
Do I still need a Domino server after archiving?
No. You can access your archived HCL Notes data without Notes clients or Domino servers.
Do I need an ongoing license subscription after archiving?
No. You do not need an ongoing license subscription for HCL or others.
Is BCC ActiveArchive suitable for my organization's size and industry?
Yes. ActiveArchive is designed to cater to organizations of all sizes and industries. Whether you are a small startup or a large enterprise, our software can effectively scale to meet your specific archiving needs.
Can BCC ActiveArchive be deployed on-premises or is it cloud-based?
ActiveArchive offers both deployment options. You can choose to deploy it on-premises within your organization's infrastructure or opt for our secure cloud-based solution for added flexibility and scalability.
How does BCC ActiveArchive ensure data security and privacy?
We take data security and privacy very seriously. ActiveArchive implements robust encryption protocols, access controls, and auditing mechanisms to safeguard your archived data from unauthorized access or tampering during the archive process.
Is GDPR compliance ensured in the archiving process?
Yes. Full GDPR compliance is ensured throughout the entire archive lifecycle:
- No access by unauthorized persons.
- No additional technical access to inventory data.
- Ensure compliance with access control (read access in the archive analogous to the read rights of the source document).
- Observe and implement retention periods.
- Data avoidance and data economy.
- Documentation of the archiving process.
Can BCC ActiveArchive handle large volumes of data without impacting system performance?
Yes. ActiveArchive is built to efficiently handle and manage large volumes of data. Its advanced archiving algorithms and optimized indexing ensure minimal impact on system performance while providing quick access to archived content.
What storage options does BCC ActiveArchive support?
ActiveArchive supports a wide range of storage options, including on-premises storage, network-attached storage (NAS), and cloud-based storage services. You can choose the storage solution that best aligns with your organization's requirements and infrastructure.
How does BCC ActiveArchive handle E-Mail attachments?
ActiveArchive provides options for managing E-Mail attachments. You can choose to archive attachments separately, in line with emails, or implement a combination of both, depending on your preference and storage constraints.
Can BCC ActiveArchive automatically categorize, and tag archived data for easier retrieval?
Yes. ActiveArchive utilizes intelligent categorization and tagging algorithms to automatically classify archived data based on content, sender, recipient, date, and other parameters. This enables users to quickly search and retrieve information as needed.
Does BCC ActiveArchive support single sign-on (SSO) for user authentication?
Yes. ActiveArchive offers support for single sign-on (SSO) authentication, allowing users to access the system seamlessly using their existing credentials and enhancing security through centralized authentication.
What archiving policies and retention settings can be configured in BCC ActiveArchive?
ActiveArchive allows you to configure flexible archiving policies and retention settings. You can define specific criteria for archiving emails and files, as well as set retention periods to comply with regulatory requirements or organizational policies.
Can BCC ActiveArchive assist with eDiscovery and legal hold requirements?
Yes. ActiveArchive includes robust eDiscovery capabilities, enabling users to search and retrieve archived content for legal and compliance purposes.
Can BCC ActiveArchive automatically delete redundant or obsolete data?
Yes. ActiveArchive offers data management features to identify and delete redundant or obsolete data based on predefined criteria. This helps optimize storage usage and ensures that only relevant data is retained.
What is the BCC ActiveArchive requirements?
- Windows Server.
- Domino Server up to version 12.0.2.
- Mail Applications (Databases) with ODS of at least 51 and running on version Domino 8.5.1 or higher.
- Any version of Domino Applications (other than mail) can be archived with any ODS value - a customizing step may be needed to get the best Archive.
- Space on the target server to host the exported files (usually about the same space again as the target files).
How do I prepare my environment for the migration?
BCC ActiveArchive needs a Domino Server on which to run. In certain circumstances, this can be the production server which hosts the databases to be archived. No pre-requisites are necessary, but it might be worth conducting a compact on the source database, as well as checking that the database is properly indexed, and that the ACL is current and correctly set.
Does BCC ActiveArchive support integration with third-party applications?
Yes. ActiveArchive is designed to integrate seamlessly with various third-party applications commonly used in collaboration environments, such as Microsoft Office 365, Google Workspace, and more.
How can I get started with BCC ActiveArchive?
Getting started with ActiveArchive is easy. Simply reach out to our sales team here, and one of our representatives will assist you with the onboarding process.
Is there a way to see if BCC ActiveArchive is the right product for my archiving project?
Yes. We are happy to schedule a pre-archiving evaluation with you to review your environment, tools, and process and provide you a report at no charge for your upcoming project here.
Can BCC ActiveArchive be customized to suit our organization's specific requirements?
Yes. ActiveArchive is designed with flexibility in mind. Our team can work closely with your organization to tailor the software to meet your unique archiving and collaboration needs.
What level of technical support and maintenance can we expect with BCC ActiveArchive?
We offer comprehensive technical support and regular software updates to ensure that your experience with ActiveArchive remains smooth and hassle-free. Our dedicated support team is readily available to address any queries or issues that may arise.
Do I have to pay to get support?
After acquisition of the product licenses, the customer receives maintenance services usually for the first 12 months free of charge. Find our general maintenance and service conditions here.
I am getting an error...
Please note/record the error code, take a screenshot, and contact our technical support team here.
How are BCC tools licensed?
Usually, BCC products are licensed by number of users. For more details, please contact our sales team here.
Can I purchase additional licenses after my initial purchase?
Yes, please contact us here for more details.
What if I am not satisfied with my purchase?
In this unlikely case, contact us here and together we will find a solution for you.
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